IN-STORE
Non-plant purchases can be exchanged for store credit or new item within 14 days if in mint condition.
All plants are final sale.
All sale items are final sale.
ONLINE
Online clothing purchases can be returned for refund within 14 days if in exact condition of purchase, including any packaging. Goods such as candles, ceramics, books, beauty products can only be exchanged for store credit.
All sale items are final sale.
All plants are final sale.
We cannot he held responsible for shipping delays on the carrier’s part. We ship plants on Monday and Tuesday via 3-day shipping. Any delays are beyond our control. Online plant purchaser assumes the risk that plants will arrive damaged or dead to delays.
To return items, simply send them back to us at Greenwood Shop 12063 Ventura Place. Studio City, CA 91604 with a note describing why you are returning. We will issue a credit upon receipt.